Retail Operations Manager

As a Retail Operations Manager, you will assume full end-to-end leadership responsibilities for all dealership functions at our flagship location. As part of our Abdulla Al Masaood and Sons Motorcycles (Harley-Davidson) team in Dubai, you'll work in an ONSITE environment, engaging daily with customers and driving results through hands‑on operational leadership. You will manage key areas such as motorcycle sales, aftersales/service, parts, and motor clothes & merchandise. The role demands a commercially aware leader, adept at balancing brand integrity, customer experience, and profitability, while inspiring high‑performance teams.

Responsibilities

• Drive overall dealership performance, focusing on revenue, margin, cost management, and profitability.
• Ensure sustainable growth in motorcycle sales, service, parts, and motor clothes.
• Develop and deliver annual operating plans, budgets, and KPI targets across all dealership departments.
• Co...