Retention Campaign CS (Pioneer Account - Tier 3)

On-site - Pasig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

Insurance Health & Wellness

Life Insurance, HMO

Professional Development

Job Training

RETENTION CAMPAIGN – PIONEER ACCOUNT (TIER 3)

Job Summary

We are looking for highly motivated and experienced individuals to join our Tier 3 Pioneer Retention Account. As a Retention Specialist, you will be responsible for handling customer concerns, building rapport, and providing effective solutions to retain customers while meeting performance targets.

Key Responsibilities

• Handle inbound and outbound customer interactions
• Address customer concerns and provide appropriate retention solutions
• Offer products or services to prevent customer cancellations
• Build...