SaaS Customer Support Engineer — Onboarding & Growth

TalentPop App in Cebu City is seeking a highly skilled Customer Support Engineer to support their fast-growing SaaS platform. In this role, you'll handle complex technical issues, assist with onboarding, and create knowledge base articles. We're looking for candidates with 2+ years of B2B SaaS experience, strong communication skills, and familiarity with tools like Zendesk or Gorgias. The position offers benefits including health insurance, performance-based increases, and a permanent work-from-home setup.
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