Safer Gambling Analyst - Evenings & Weekends - Part-time

Hire Resolve's client is looking for a Safer Gambling Analyst to join their team. This part‑time role will support the Safer Gambling function within the compliance department across various shifts. You will work three days a week with the typical work hours scheduled between 09:00 am and 23:00 pm UTC Monday through Sunday. You will be expected to learn basic level knowledge of our Anti‑Financial Crime processes, and there will be opportunities to multi‑skill and gain more in‑depth knowledge of other Compliance functions.

Responsibilities

• Engaging with customers via email, chat or outbound phone call who may be at risk of/actively experiencing gambling‑related harm and taking action where appropriate in line with current legislation, procedures and processes.
• Uphold and add to the current internal policies and procedures in place to help prevent the onset of gambling‑related harm.
• Dealing with escalations and queries sent by the Player ...