Sales Associate - Retail Sales and Customer Service - Dubai, UAE

Sales Associate - Retail Sales and Customer Service - Dubai, UAE

Role Summary: The Sales Associate will be responsible for driving sales and delivering exceptional customer service to promote Majid Al Futtaim Lifestyle's brand presence. This role requires identifying customer needs, applying in-depth product knowledge, and achieving sales targets while ensuring compliance with company guidelines and operational standards.

Responsibilities

• Deliver customer service excellence in line with Majid Al Futtaim guidelines, ensuring every interaction meets or exceeds expectations.
• Address customer concerns promptly and escalate when necessary while maintaining a customer‑first approach.
• Consistently achieve and aim to exceed sales targets through effective upselling and cross‑selling strategies.
• Maintain store presentation standards, including cleanliness, tidiness, and product replenishment.
• Comply with store security proc...