Sales Support Specialist

Here’s the difference you’ll make

The Sales Support Specialist provides administrative, reporting, and coordination support to the Customer Service (CS) and Sales teams. This role plays a key part in enabling the efficiency of frontline operations by handling back-end tasks such as report generation, sales tracking, document control, event support, and audit compliance. The position ensures that the CS Manager and front-line staff can focus on execution and client engagement by offloading operational and administrative support responsibilities.

What you’ll do

• Sales Reporting & Analysis
• Generate and consolidate daily, weekly, and monthly sales performance reports.
• Prepare dashboards and summaries for internal reviews and client business reviews.
• Track account-level performance and support forecasting activities
• Client Support Coordination
• Assist in the preparation of Business Review (BR) decks and cl...