Sales Team Lead: KPI-Driven Coaching Leader

TDCX Group in Singapore is seeking a Contact Center Manager to lead daily operations and drive team performance. This role requires candidates with a relevant Advanced Diploma or a Bachelor's Degree and at least 2 years of experience in a leadership position.

Responsibilities include managing KPIs, providing team coaching, and ensuring compliance with organizational standards. TDCX offers an engaging workplace with comprehensive benefits and flexible arrangements to support career growth.