Salesforce Business Analyst

Salesforce Business Analyst | Insurance | Sydney
 
About the opportunity

I’m partnering with a well-established insurance firm undergoing a significant Salesforce transformation, and they’re looking for a Business Analyst to play a key role in shaping how their CRM platform supports the business. This is a great chance to get involved in meaningful change work, with strong stakeholder visibility and a genuinely collaborative delivery environment.

About the role

Working closely with product owners, solution architects, developers, and business stakeholders, you’ll be responsible for eliciting and documenting requirements, mapping current and future-state processes, and translating business needs into clear user stories and acceptance criteria. You’ll act as the bridge between business and technology, supporting design workshops, UAT, and ensuring solutions deliver tangible value to end users and custome...