Salesforce Functional Support Specialist

Help design, build and continuously improve the clients online platform. Research, suggest and implement new technology solutions following best practices/standards. Take responsibility for the resiliency and availability of different products. Be a productive member of the team. Requirements 45+ years of overall IT experience with strong hands-on expertise in ServiceNow development. Proven experience in ServiceNow Sales and Order Management (SOM) and CPQ implementations. Design, develop, configure, and support ServiceNow solutions with a focus on Sales and Order Management (SOM) and CPQ modules. Collaborate with business stakeholders, architects, and functional teams to gather requirements and translate them into scalable technical solutions. Configure and customize workflows, catalog items, business rules, UI policies, client scripts, Flow Designer flows, integrations, and automation solutions. Implement and support CPQ functionalities, including product configuration, pricing models...