Salesforce QA Engineer – CRM Applications - First Advantage (Bangalore/Mumbai)

Role Summary

We are seeking a QA Engineer to ensure the quality, reliability, and compliance of our Salesforce ecosystem (e.g., Sales Cloud, Service Cloud, CPQ, Experience Cloud). The role involves test planning, execution, automation, and defect management across customizations (Lightning components, Apex, Flows), configurations (objects, fields, validation rules), and integrations (ERP/Billing/Marketing platforms).

 Key Responsibilities

Test Planning & StrategyDefine test strategy, scope, entry/exit criteria, and coverage for each release (SIT, UAT, Regression).Create and maintain detailed test cases, traceability matrix, and risk-based testing plan.

Functional TestingValidate requirements against Salesforce configurations: objects, fields, validation rules, record types, page layouts.Test Lightning flows, Apex triggers/classes, assignment rules, queues, and Omni-Channe...