Salesforce Support Analyst

We are HCLTech, one of the world’s largest and fastest growing technology and DSA companies with over 227,000 professionals across 60 countries, driving progress through industry-leading capabilities focused on Digital, Engineering and Cloud.

The driving force behind this work, our people, is a diverse, creative and passionate audience that enables us to continually raise the bar for excellence in our services. We strive to empower each of our professionals to achieve their best, while also striving to help them find their daily inspiration and become the best version of themselves.

Roles & Responsibilities

• Support Salesforce users as necessary to set up fields, profiles, roles, security & other configurations
• Investigate bugs reported by users falling for L1/L2/L3 Support falling under Service Requests, Incidents and Problems
• Managing Salesforce General Admin responsibilities such as - User management (a...