Opportunity Description
Responsibilities
- Oversee the daily operations of the outlet for efficient operations.
- Plan and assign daily workloads to team members.
- Plan team members’ work schedules and compile timesheet.
- Report on management regarding sales results and productivity.
- Handle preparation and ensure desired quality and standards service are achieved.
- Develop marketing strategies to improve sales and profitability.
- Provide excellent service experience to all customers.
- Handle all customer queries and feedback in a professional and timely manner.
- Ensure that policies and standard operating procedures are strictly adhered to.
- Guide and monitor work performance of all staff.
- Monitor and ensure the quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company’s standards.
- Analyze and resolve problems in a timely and accurate manne...
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