Scheduling Coordinator

Summary Be a part of history! The Naval Academy Visitor Center is actively recruiting for a scheduling coordinator. In this role, you will be part of a dynamic team, welcoming visitors daily for tours of the Yard! 8-hour daytime shifts Monday - Friday. The Scheduling Coordinator books group tours for the Naval Academy Guide Service and schedules guides to give both group and public walking and driving tours. Responsibilities Performs to the highest possible standards in order to ensure total customer satisfaction and to generate good will towards the USNA. Supervises collection of information from Tour Guides to effectively coordinate staff schedules. Serves as a backup to the Assistant Manager when required, to book and confirm group tours of the USNA; sends appropriate collateral. Collects and logs group deposits and payments. Meets with a Tour Guide Supervisor to discuss group tours and requirements. Schedules guides for public and group tours, specialty tours, and programs. Books a...