Secret IT Support Technician

Job Description
This role supports the Base Line IT Program at Hanscom AFB by ensuring servers, workstations, peripherals, communications devices, operating systems, and application software are properly configured and maintained for network operations. The position serves as the primary system troubleshooter, performing routine maintenance, backups, software updates, and security patching in accordance with Air Force and AFNOSC guidance. Responsibilities include implementing and enforcing Air Force IA policies, developing and maintaining system accreditation and C&A documentation, coordinating with the installation WCSO on network security, and reporting IA incidents or vulnerabilities. The role also manages software license compliance, inventories, and audits, ensuring all software is authorized, licensed, tracked, and compliant with government, Air Force, and local policies.

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