Security Customer Experience Engineer II

**Overview**

The mission of the Microsoft Security organization—to make the world a safer place—has never been more critical. As cyber threats continue to grow in scale and sophistication, Microsoft Security continuously evolves its products to protect customers, applications, and devices globally.

The **Microsoft Security Customer Experience Engineering (CxE)** team plays a pivotal role in this mission by anticipating customer needs, amplifying customer feedback, and systematically resolving complex challenges. The team partners closely with product groups such as **Microsoft Entra, Microsoft Intune, Microsoft Defender, and Microsoft Purview** , ensuring they remain deeply connected to real-world customer scenarios. CxE takes end-to-end accountability for the Microsoft Security customer experience, enabling customers to successfully deploy, operate, and derive value from Microsoft’s security solutions.

**Responsibilities**

**Key Responsibilities*...