Opportunity Description
Shift: Monday-Friday, Standard 1st shift hours
Location: 100% Remote / Hybrid (preferred, On site 2 days a week)
Contract Length: 10-12 months (potential extension)
Pay range: $57.69 - $69.23/hr.
Job Description.
Location: 100% Remote / Hybrid (preferred, On site 2 days a week)
Contract Length: 10-12 months (potential extension)
Pay range: $57.69 - $69.23/hr.
Job Description.
- 3–5+ years of experience in network security support or endpoint connectivity support (L2 level)
- Hands-on experience supporting and troubleshooting VPN and secure access clients, including:
- Cisco AnyConnect
- Zscaler (ZIA and/or ZCC)
- Strong experience troubleshooting end-user connectivity issues across:
- Windows and macOS environments
- VPN connectivity, authentication, and proxy-related issues
- Ability to diagnose and resolve issues across the endpoint → network security stack (client configuration, connectivity, policy impact)
- Experience working in a tick...
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