Security operations manager — sla & client relations

Job — Operational Manager – Fidelity Services Group 2026 – Vanderbijlpark Operational Manager – Fidelity Services Group 2026 – Vanderbijlpark Posted 05 May 2026 Type FULL TIME Job Overview Fidelity Services Group is seeking an Operational Manager for its Vanderbijlpark branch. The role ensures site‑specific security requirements are met, postings of security officers are managed efficiently, and client service level agreements are upheld. About the Company Fidelity Services Group (Pty) Ltd is a South African security and investigations provider. The company delivers manned guarding, risk assessments and related security solutions to commercial and industrial clients across Gauteng and other provinces. Key Responsibilities Maintain strong client relationships and ensure security services meet contractual SLA standards. Post Security Officers for day and night shifts to guarantee full site coverage. Provide daily feedback to Fidelity management and client representatives. Liaise with reg...