Senior 2nd Line Service Desk Engineer – Cloud & Security

A leading cloud solution provider is seeking a customer-focused 2nd Line Service Desk Engineer in Cape Town. The role involves taking ownership of escalated incidents, troubleshooting advanced issues, and ensuring high-quality service delivery. Candidates should have a background in IT, proven experience with Office 365 and Azure, and the ability to work independently. The position offers 25 days of annual leave, a company pension scheme, and opportunities for professional growth.
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