Senior 3rd-Line IT Support Engineer (Hybrid)

A Managed Service Provider based in Cape Town is seeking a 3rd Line Technical Support Engineer. The ideal candidate will have 7-8 years of IT support experience and will provide both remote and onsite technical support for clients in various regions. Responsibilities include troubleshooting Microsoft technologies, maintaining system documentation, and assisting in project implementations. Candidates should possess extensive experience in network technology and cloud platforms, along with excellent customer service skills. This hybrid role requires flexibility in working hours to accommodate clients.
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