Senior Advisor, Customer Service Continuous Improvement

Join the Clean Energy Revolution

Become a Senior Advisor, Customer Service Continuous Improvement at Southern California Edison and play a critical role in transforming the customer experience through operational excellence and innovation. In this highly impactful role, you will lead strategic improvement initiatives that streamline processes, enhance service delivery, and drive measurable business results across customer operations. We are seeking a collaborative and forward-thinking leader who is passionate about solving complex problems, influencing change, and building scalable solutions in a fast-paced environment. Join a team dedicated to continuous improvement, customer-centricity, and powering a cleaner, more reliable energy future for the communities we serve.

Incident Management Team Expected Participation: Employees are expected to support emergency response and/or business continuity efforts, including readiness to serve on an Incident Management Team (IMT...