Senior AI Platform Engineer - Diligente Technologies (Toronto)

Title: Senior Platform Engineer

Location: Toronto, ON (Hybrid)

Contract

We are seeking a highly skilled AI Platform Engineer to join our AI Enablement team. In this role, you will be responsible for building, maintaining, and scaling our enterprise AI infrastructure, including our proprietary agent orchestration platform (NOVA), AI gateway services, and Retrieval-Augmented Generation (RAG) pipelines across multi-cloud environments.

Key Responsibilities – Platform Development & Operations

• Develop, deploy, and maintain the NOVA agentic AI platform
• Manage LiteLLM as the central AI gateway
• Optimize LLM routing, cost control, load balancing, and failover
• Implement monitoring and observability using Prometheus, Grafana, OpenTelemetry

RAG Pipeline Development

• Design and optimize Retrieval-Augmented Generation (RAG) pipelines
• Maintain document ingestion, chunk...