Senior Architect for Amazon Connect Solutions

Become a leading technical authority in Amazon Connect as a Senior Solution Architect at Bell. Drive cloud transformations and enhance customer experiences with innovative solutions.
In this vital role within Bell's Solution Delivery team, you will oversee the architectural design and deployment of Amazon Connect solutions. Focused on enterprise clients, you will bridge complex business requirements with scalable AWS cloud infrastructure, enhancing the customer experience strategy. Your hands-on approach will lead to seamless migrations from legacy platforms to Amazon Connect.
Key Responsibilities:
• Architect and document scalable Amazon Connect solutions
• Manage external delivery partners and ensure quality compliance
• Design integrations with AWS services and enterprise systems
• Implement Conversational AI, Generative AI, and Machine Learning features
• Oversee technical migration from legacy platforms to Amazon Connect
Requirements:
• 7+ years in IT so...