Senior Billing & Dispute Analyst – Process & Insights

A leading communications technology group in Kuala Lumpur is seeking a Billing Analyst responsible for resolving customer billing inquiries and disputes efficiently. The role involves comprehensive dispute management, ensuring billing accuracy, and collaborating with various teams for effective resolution. Candidates should possess a Bachelor's degree and 5–8 years of experience in billing systems, with exceptional proficiency in Microsoft Excel. This role demands excellent analytical skills and strong communication capabilities.
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