Senior Billing Specialist

Billing Specialist – Key Responsibilities

Billing & Invoicing

• Prepare, generate, and issue invoices accurately and on time.
• Validate billing data for completeness and accuracy.
• Process billing adjustments, credits, and refunds where required.

Data Entry & Record Management

• Capture billing-related information into internal systems.
• Maintain updated and organized billing records.
• Ensure data integrity and assist with system clean‑ups.

Customer Queries, Support & Cancellations

• Respond to billing?related queries from customers or internal teams and resolve discrepancies or disputes.
• Process customer cancellations and settlement requests.
• Provide usage reports when requested.

Reconciliation & Reporting

• Reconcile customer accounts and identify variances.
• Assist in preparing weekly/monthly billing ...