Senior Business Analyst

Overview

The role is responsible for supporting and improving the organization’s products, services, and software engineering through data analysis, ensuring alignment with organizational strategies, commitments, and goals.

Roles and Responsibilities

• Address complex business issues and provide quality IT business analytics solutions to customers.
• Participate in user requirement gathering sessions with the Account Manager, outlining customer needs and prioritizing product features.
• Interpret business requirements and transform insights into application requirements for relevant teams (Design, Product, Support, etc.).
• Deliver functional and technical specifications.
• Work closely with the project team to deliver products according to specifications and support the Project Manager in tracking design, identifying gaps, and managing development tasks.
• Conduct user acceptance testing (UAT) and Admin/User...