Senior Business Analyst - Randstad

Senior Technical Business Analyst
6 Month Contract (with potential for extension)
Brisbane

Are you an experienced Senior Technical Business Analyst looking to make a meaningful impact on critical public services? Join a dynamic team within a major transformation program, where you will help design and deliver ICT solutions that directly support frontline operations.
What You Will Do:

• Collaborate with technical and business stakeholders to elicit and evolve requirements for technical design and implementation.

• Translate business requirements into detailed functional and technical specifications, with a strong focus on contact centres, cloud, telephony, and ICT infrastructure.

• Define and review vendor Service Level Agreements, Key Performance Indicators, and ongoing system support requirements.

• Review and provide input into Disaster Recovery procedures and update Business Continuity Processes to reflect ch...