Senior Business Analyst to support the Contact Center Capability Feasibility Study in the transportation sector. RFC-2026-012

S.i. Systems

Vancouver, British Columbia, Canada Contract March 18, 2026

Opportunity Description

S.i. System's client is looking for a Senior Business Analyst to support the Contact Center Capability Feasibility Study in the transportation sector. RFC--

6 month contract - strong chance of extension - 37.5 hours/week - 2 days in the office starting April 1 - office in New Westminster

MUST HAVE:

Experience facilitating workshops and leading stakeholder discussions to gather and refine requirements.

Strong skills in requirements elicitation, analysis, and documentation, including functional and non-functional requirements.

Experience with process mapping, journey modeling, and translating business needs into use cases or user stories.

Ability to support scoping, prioritization, and alternatives/options analysis to inform solution design.

Experience performing cost–benefit analysis, ROM estimates, and identifying risks and dependencies.

Strong stakeholder management, executive communication, and techni...

Contract Business Operations Specialists

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Location Vancouver, British Columbia

Country Canada

Type Contract

Category Business Operations Specialists

Posted March 18, 2026

Deadline April 27, 2026

Senior Business Analyst to support the Contact Center Capability Feasibility Study in the transportation sector. RFC-2026-012

Opportunity Description

Ready to Apply?

Opportunity Details

About S.i. Systems

S.i. Systems

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