Roles and Responsibilities
Job Overview:As a Senior Captain at Lavonne, you will take a leadership role in providing exceptional service to our guests. Your experience, attention to detail, and dedication to ensuring a memorable dining experience will set the standard for our cafe's hospitality.Key Responsibilities:
Guest Service: - Greet and seat guests with a friendly and welcoming demeanour. - Present menus, including daily specials, and offer detailed descriptions and recommendations. - Take precise food and beverage orders, ensuring guests' preferences and dietary needs are met. - Address guest inquiries, concerns, and requests promptly and professionally. Table and Dining Area Management: - Supervise the setup and arrangement of tables for dining service, ensuring an elegant and inviting presentation. - Maintain cleanliness and organisation throughout the dining area, creating an appealing atmosphere. - Ensure efficient turnover of tables while pro...