Senior Client Support Specialist

Qualifications

• A minimum of five (5) years of experience in a BPO setup
• 2 years or more SME, Assistant Coach, or assistant Team Lead experience is PLUS
• Excellent English communication and multitasking skills
• Preferably with a background in Customer Service
• Knowledge/skills/experience with pulling and presenting reports
• Appointment setting experience is a plus
• Willing to work graveyard and can start training immediately
• Has an existing home office setup with a conducive work environment
• Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, noise‑canceling headset, and dual monitor
• A stable internet connection with at least 25 Mbps upload and download
• Back‑up power and internet is required

Offer

• Work‑from‑home setup
• Long‑term/full‑time position
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