Opportunity Description
- Provide advanced (L2/L3) operational support for Azure cloud infrastructure and related services.
- Act as an escalation point for complex incidents, performing root cause analysis and implementing permanent fixes.
- Monitor and maintain production environments using enterprise monitoring and alerting tools.
- Respond to and resolve incidents, service requests, and alerts within defined SLAs, ensuring minimal downtime.
- Troubleshoot and optimize Azure services, including Virtual Machines, Storage Accounts, Virtual Networks, Network Security Groups, Load Balancers, Azure Backup, Azure Monitor, and Log Analytics.
- Lead and manage patching activities for Windows and Linux environments, ensuring compliance and minimal disruption.
- Perform and oversee routine operational tasks such as system health checks, service restarts, backup validation, and configuration audits.
- Support and implement change, release, and maintenance...
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