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Senior Customer Care Representative

Stryker Australia Pty Ltd

St Leonards, New South Wales, Australia Full time June 06, 2026
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Opportunity Description

Work Flexibility: Remote or Hybrid or Onsite

At Stryker, we hire for potential, mindset, and drive — not just what’s written on a resume. Some of our strongest performers have come from backgrounds in customer service, healthcare administration, hospitality, retail, and other fast-paced, people-focused industries.

If you’re looking to grow your career in medical technology and make a meaningful impact, this could be the opportunity you’ve been waiting for.

About The Role

As a Senior Customer Care Representative, You’ll be the go-to person for complex enquiries, process improvement, and operational excellence — someone the team relies on to solve problems, drive consistency, and elevate the customer experience every day.

Your responsibilities will include:

  • Act as the escalation point for complex customer enquiries, delivering timely and effective resolutions.
  • Identify trends, recurring issues, and opportunities to improve ser...
  • Full time Information and Record Clerks

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