Senior Customer Engineer

Hardal is your new measurement analytics stack with server-side, first-party, and privacy-focused.

We're looking for a skilled Customer Engineer to lead client success efforts, ensuring satisfaction, solving challenges, and unlocking upsell opportunities.

Join Hardal as Senior Customer Engineer: build inbound funnels, own growth strategy, drive 500K+ ARR, and shape martech success with data-driven experiments.

This role is critical to Hardal’s growth and demands a blend of technical problem-solving, strong client communication, and strategic thinking.

Responsibilities

• Client Success: Ensure clients achieve their desired outcomes, delivering high satisfaction and retention.
• Problem-Solving: Address client issues quickly and effectively, collaborating closely with the Product and Sales teams to find solutions.
• Upselling: Identify opportu...