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Senior Customer Service Advisor - Debt Support

StepChange Debt Charit

United Kingdom, England, United Kingdom Permanent June 10, 2026
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Opportunity Description

Senior Customer Service Advisor - Debt Support

Salary up to £36, Start Date Circa 20th July Location Chester Shift Pattern Flexible shift patterns are available across Monday to Saturday. Operating hours are Monday to Friday, 8am–8pm, and Saturdays, 8am–5pm. Shifts may include a combination of long and short days, including Saturdays. The first 12 weeks will be office based and you will need to be fully available for the first 6 weeks of training. Contract Type Permanent Hours of Work per Week 40 hours per week, with flexible options to work 37.5 or 35 hours per week, with salary adjusted pro rata. Additional Benefits Hybrid working: 2–3 days per week in the office following the initial training period Closing Date 15/06/ Ref No

Do you want a role where your expertise can steady someone in their most difficult moment, and genuinely change the direction of their life?


Looking for work that goes beyond process, where your judgment and care make...

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