Senior Customer Service Advisor

This role

requires you to have exceptional listening and problem-solving skills to resolve queries received at the first point of contact in a timely and positive manner. You will need to have typing ability along with moderate IT literacy skills and an understanding. No two days are the same so you must enjoy working in a varied and busy property repairs and maintenance environment.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

28 days annual leave plus 8 bank holidays (pro rata for part time) per year

2 volunteering days per year for things like helping out in local communities

An additional ‘Beliefs day’ once a year to have an extra a day off

Supported family friendly approach with extended parental leave

Enhanced pension with matched contributions of up to 9%

Option to buy or sell up to 5 days annual leave per ye...