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Senior Customer Success Manager

Bloomreach

London, England, United Kingdom Full-time June 23, 2026
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Opportunity Description

Currently expanding our Customer Success team, we’re looking for a new colleague as Senior Customer Success Manager (CSM) for the UK. Could you be one of them?

  • Help top e-commerce businesses boost their performance.
  • Disseminate the data-driven approach to business management, verify hypotheses, and identify objective facts where gut feelings used to be the norm.
  • Tasks and responsibilities:

    As a Senior Customer Success Manager you will be expected to:

  • Build long-term relationship with your clients
  • Act as a trusted advisor & industry expert able to challenge the status quo
  • The role of CSM is to act as a guardian for both, client & Bloomreach's Engagement Pillar.
  • On the client side, the CSM’s main role is to ensure that CDP Pillar delivers value to the client at every moment of the cooperation.
  • As a trusted advisor, the CSM should educate the client about the best ways forward in their industry a...
  • Full-time Advertising, Marketing, Promotions, Public Relations, and Sales Managers

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