Senior Customer Success Manager - UAE

About Us

At Sully.ai, we’re building the most impactful healthcare company on Earth. We believe that access to a great doctor is a basic human right. Today, that’s not a reality. Delays, misdiagnoses, administrative chaos, and burnout plague the system.

Our Mission

One Human, One Doctor. We enable our customers to staff 30% of their workforce with AI by creating a shared agent architecture for scale and efficiency. All powered by our own patented, world‑class models and deployed in real‑world care.

What You’ll Do

• Own the client relationship: build deep partnerships with C‑suite, VPs, directors, and clinical leaders; run all client meetings, check‑ins and QBRs.
• Lead outcomes: define success metrics, build adoption plans, and ensure our clients win.
• Drive expansion: identify opportunities, ensure pilots are successful, demonstrate measurable ROI on the metrics our clients care about (e.g., hours saved, increase...