Senior CX & Operations Lead (Fintech)

A leading SME finance platform is looking for a Customer Experience Specialist in Kuala Lumpur. You will manage customer inquiries, support investor communications, and maintain operational consistency. Ideal candidates have at least 3 years of experience in customer support, along with skills in critical thinking and analytics. You will also enjoy benefits like flexible working hours, health insurance coverage, and mental wellness initiatives. Join a team committed to improving the customer experience in the fintech industry.
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