Senior EV Diagnostic Technician & Mentor

Role Overview:

As a Diagnostic Technician for Electric Vehicles (EVs), you will be responsible for inspecting, diagnosing, and repairing EVs using advanced diagnostic tools to identify issues and implement effective repairs. You aim to enhance customer satisfaction and retention by adhering to BYD’s standards and ensuring that all repairs are performed efficiently and accurately.

Key Responsibilities:

• Diagnose and resolve complex faults in EV systems, performing preventative maintenance as needed.
• Provide guidance and support to workshop team members, advising them on diagnosis procedures and optimal work practices.
• Maintain high-quality standards by minimizing job returns and ensuring work is completed correctly the first time.
• Foster clear and effective communication with the Service Advisor, Technical Advisor, Technical Support, and customers, documenting all work completed or required in ...