Opportunity Description
Job Title: Data Center Support Engineer (Dell GPU Infrastructure)
Duration: 1 month
Location: Onsite - Santa Clara CA
Description:
Must have skills Dell XE Server, understands Dell Support process and troubleshooting
Nice to have skills (if any) Performance evaluation
" NVIDIA thermal issue.... Taxing the GPU over a year or 2 at a high peg rate. (known issue to Dell under NDA between NVIDIA and Dell)
o Then tanks the GPU at 50% to spread the workload - Ends up degrating
" Zoom has 15 down for 5 weeks (inc. this week)
o Our Support has been very slow - "Massive backlog because of known issue "
o CoreWeave / Meta are front runner for supply - Causing issues for others than need parts
" Taking hours to get logs from the data centers - Using a lot of Zoom FTE times
o Dell then takes 2 weeks to get parts...
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