Senior IT Data Analyst: SLA Insights & Power BI

Insight Enterprises, Inc. is seeking an IT Data Analyst Sr to collect, analyze, and interpret service desk data while improving IT performance and customer satisfaction. The candidate must have a Bachelor’s degree in a related field and at least 4 years of IT data analysis experience. Responsibilities include analyzing ticket data, developing Power BI dashboards, and coordinating program operations. The position allows for hybrid work and offers health insurance from Day 1 with additional benefits.
#J-18808-Ljbffr