Senior IT Support Engineer: Cloud & Network Onboarding Lead

IQ-EQ in the Philippines is looking for an experienced IT Support Engineer (Level 3). This role acts as the primary technical escalation resource, focusing on complex issues, new client onboarding, and infrastructure deployments. Key responsibilities include managing escalated tickets, leading Microsoft 365 environment buildouts, and ensuring project timelines are met.

The ideal candidate has over 5 years of IT experience, strong expertise in Microsoft 365 and Cisco Meraki, and excellent communication skills for addressing client needs and project status updates.