Senior IT Support Engineer - Newark, DE 19702

Our enterprise-level client is seeking to add a Senior IT Support Engineer to the team in Newark, DE. Please see below for full details-

 

Job Notes:

-- 6+-month contract / extensions and perm conversion are possible but not guaranteed

-- Onsite in Newark, DE 19702

-- Drug & Background required.

 

Pay Rate = $33 w2 per hour + benefits

 

Key Responsibilities:

• Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities


• Reimage and deploy PCs as part of refresh or break/fix processes


• Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals


• Support users with Office 365 applications and Windows OS issues


• Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools


• Collaborate remotely wit...