Senior IT Support & Networking Troubleshooter

Dicetek LLC is seeking a skilled IT Support Specialist in the United Arab Emirates. This role involves leading troubleshooting efforts for complex technical issues, developing documentation, and implementing process improvements to enhance service delivery.

The ideal candidate will hold a Bachelor's degree along with relevant certifications (CCNA, CCNP). A minimum of 5 years in IT support focusing on infrastructure and troubleshooting is required, alongside a strong understanding of networking protocols and operating systems.