Senior Llm Engineer: Text & Reasoning Llm / Nlu

Role Purpose
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To lead the technical development and continuous improvement of Omilia’s proprietary LLM and NLU service portfolio, powering the reasoning and language understanding layer of the enterprise‑grade Self‑Learning Agentic CX Platform. This role ensures technical correctness, system quality, and delivery monitoring for mission‑critical AI services that enable autonomous agents to reason, plan, execute tasks, and self‑improve in real customer conversations.
Accountabilities
Technical Ownership: Hold final technical authority over all LLM/NLU services, including entity/intent classification, specialized LLMs, and agentic orchestration
System Quality: Ensure production stability, performance, and compliance (including PCI/PII) across the LLM/NLU domain
Delivery Monitoring: Commit to delivery dates, drive features from design through deploym...