Senior Manager - Transitions

Essential Functions

• Will execute transition of processes with end-to-end accountability
• Consultants in this practice will be required to work closely with our clients on onsite projects
• Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility.
• The job will involve extensive interaction with business users, senior management and IT personnel of EXL.
• To lead client engagements, ensuring consistent service delivery
• Business development in select accounts

Primary Internal Interactions

• Transitions Reviews. Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team
• Solutioning and implementation design. BD Team, Strategic Deal Team, designated operations and enabling functions engaged on case by case basis
• Training and Development. Program Leads, Transitions Ma...