Senior Manager/Director - Software Implementation (Professional Services)

Job Title:
Head of Shared Services, Financial Services

Location:
India

Department:
Shared Services (SRI - Site Reliability & Intelligence), Professional Services

Overview:
SymphonyAI Financial Services delivers world-leading AI-powered compliance and fraud prevention solutions to global financial institutions. As we expand into next-generation SaaS platforms—Sensa, InvestigationHub, and DataHub—our SRI (Site Reliability & Intelligence) team is the backbone, ensuring resilience, availability, and excellence in every customer experience.

Our mission is to build intelligent, self-healing systems that anticipate and prevent issues before they impact customers. The SRI team is not just about uptime—it’s about insight, innovation, and intelligent automation.

We are seeking a high-impact Head of Shared Services to build, lead, and scale our Shared Services function based in India, enabling deliv...