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Senior Marketing Manager, Customer Engagement

RELX

London, England, United Kingdom Full-time June 23, 2026
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Opportunity Description

About the Role


We’re looking for a Senior Marketing Manager, Customer Engagement Marketing to lead strategies that strengthen customer adoption, engagement, and long-term loyalty.

You’ll collaborate across marketing, customer success, and regional teams to design inclusive programs and measurable campaigns that turn users into advocates.

Responsibilities:

  • Lead customer engagement marketing strategy aligned with business goals

  • Develop programs that support retention, growth, and advocacy

  • Create customer-focused campaigns using insights, storytelling, and automation

  • Collaborate across teams to ensure alignment and scalability

  • Track performance and optimize programs using data

  • Requirements:

  • Experience in marketing with a focus on customer engagement

  • Ability to lead strategy and manage projects across teams

  • Strong communication and colla...

  • Full-time Advertising, Marketing, Promotions, Public Relations, and Sales Managers

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