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Senior Officer / Officer, Customer Service Center (Counter)

Prudential plc

Hong Kong, Hong Kong, Hong Kong Full time June 26, 2026
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Opportunity Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role will provide and process information in response to customers’ enquiries, concerns, and requests in day-to-day counter operation at Customer Service Center effectively and efficiently.

Job Responsibilities:

  • Provide and process information by referring to operation systems, guidelines, digitalization, and applications in response to customers’ enquiries, concerns and requests about insurance products and services
  • Respond to customer feedback in a timely and professional manner to enhance cu...
  • Full time Supervisors of Office and Administrative Support Workers

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