Senior Program Manager

The

Senior Programme Manager (Client Success)

is a senior, client‑facing role responsible for overseeing

complex, multi‑stream technology programmes

for clients across markets. The role ensures that

technology implementation, adoption, and success activities —including platform rollouts, integrations, training, testing, and adoption support to Product Success Directors (PSDs)—are delivered

predictably, transparently, and in line with client expectations .

Operating across

multiple client programmes concurrently , the Senior Programme Manager provides

programme‑level governance, structure, and oversight , supporting Product Success Directors through progress tracking,

structured stakeholder communication ,

RAID management , and executive‑ready reporting. The role is accountable for defining and maintaining

programme reporting frameworks

and for

analysing programm...