Job Description
Operational Excellence & Execution
Lead and promote operational excellence across all North America project cargo activitiesSupport branches with complex and high-value project cargo executionsEnsure consistent application of best practices, compliance standards, and safety protocolsDrive performance through KPI monitoring, reporting, and corrective action planningTraining & Development
Design, develop, and deliver project cargo training programs for operations teams and branch personnelIncrease branch awareness and understanding of project cargo capabilities and proceduresMentor and coach operations staff to enhance technical expertise and execution qualityStandardization & Continuous Improvement
Establish and implement standardized operating procedures (SOPs) across the regionIdentify operational gaps and inefficiencies; develop and ex...